The Management of INTERNATIONAL DATA COMPUTER in its desire to guarantee the provision of customer service and to reduce the possible environmental impact associated with the activities, products and services it provides as far as possible. , as well as offering a service to its customers every day with better quality in its activities:
Marketing, Maintenance and After-sales Service of computer equipment (basic hardware and software).
Establishes the following Quality Policy that will affect all INTERNATIONAL DATA COMPUTER departments and is based on the following commitments:
· Commitment to comply with all the requirements of the Quality Management System according to the UNE EN ISO 9001: 2015 standards and to continuously advance in the efficiency of its operation.
· Commitment to center our work within a management environment that guarantees continuous improvement through the establishment and periodic reviews of our quality objectives, ensuring the availability of all the resources it deems necessary in order to improve the performance of quality.
· Commitment to efficiently control all processes and their possible effects on the Quality of our service, with special emphasis on:
· Customer relations
· Compliance with delivery deadlines
· Repair service
Commitment to define the quality policy of our organization, enhancing its knowledge and understanding by the organization's staff.
This Quality Policy, as well as the rest of the documentary support of the system that contemplates it, is mandatory for all INTERNATIONAL DATA COMPUTER personnel. Staff have the obligation to know and apply them.